The kits come with two prints - do these have to be the same?
The kits come with two identical prints as standard so you'll have one to keep and one to give away, or a backup if someone smudges their toes! However, if you would like a mixed kit, for example one print for your newborn and one for an older child, then we can make this for you no problem.
Please place the order as normal but put 'custom' in the personalization box. Then click on 'view cart' (don’t go straight to checkout) where you can send a message before you place your order. Please use this box to specify the size and name you would like for each of the two prints.
What size do the kits go up to?
All the kits are available from newborn up to seven years old, with some designs going all the way up to twelve years old (the owl, hedgehog and penguin). Sizes are approximate because printing children's feet isn't an exact science!
- Extra small - newborn - feet up to 8.5cm
- Small - up to 1 year - feet 8.5 to 11.5cm - UK size 1-4 - EU size 16.5-20
- Medium - 1 to 3 years - feet 11.5 to 16cm - UK size 4.5-9 - EU size 20.5-27
- Large - 3 to 7 years - feet 16 to 19cm - UK size 9.5-12.5 - EU size 27.5-31
- Extra large - 7 to 12 years - feet 19 to 23 cm - UK size 13-4.5 - EU size 32-37.5
When will I receive my order?
We send all orders within 1-2 working days. Orders are sent by tracked 48 hour service as standard, or you can upgrade to express delivery at checkout and your order will jump to the front of our queue (and be sent by express post)!
- Standard UK: free tracked delivery on orders over £35, or £3.75 as standard
- Express UK: £7.95 as standard, and your order jumps to the front of our queue
- International: delivery within Europe is £7.50; Africa, USA & Canada is £10.75; Asia & Australia is £11.75
Will you reimburse me if I'm charged customs fees?
There are no fees for UK deliveries, but international deliveries may incur a local customs fee, for which we cannot be responsible. Every country has its own rate of taxation, and in most cases our customers are not charged, especially for low-value orders (under £150), but it is unfortunately not something we can avoid or handle for you and you may be informed there is a tax to pay before you can collect your item.
How do you make your prints?
All our prints are made from original illustrations. They are giclée prints of archival quality made with light-fast pigment inks on fine art etching paper. All our mounts are acid free and our frames are handmade
Gifts and gift cards
We can hand-write a gift note with any order (just add it to the options at the bottom of the page). We send everything with a gift receipt and wrapped in bespoke tissue paper as standard, so it can be sent straight to the recipient. We also have gift cards available (see the top menu) if you want to give someone the gift of choice!
I really like wolves. Can I have a drawing of one of those?
We love ideas for new drawings and add new designs throughout the year! Although we can't promise to draw every suggestion, we do keep a record of every request and try to respond to those that get the most votes